Supervisor
Champneys Eastwell Manor
Contract: Full Time
Salary: £14.50 per hour plus bonus scheme
Our passion is health and wellbeing, and we recognize that our therapists and spa are central to this vision. We offer exceptional training journeys for all our therapists, with in-house trainers dedicated to helping our therapists reach their full potential and progress within the company. As a supervisor, you will support the senior spa team in this development and serve as an ambassador for growth.
We provide state-of-the-art facilities within all our resorts and hotels, featuring modern and stylish spas. As a Spa Supervisor, your responsibilities will include:
* Assisting the Spa Manager in ensuring the smooth operation of the treatment department and providing effective management to your team regarding training, standards, and sales targets.
* Prioritizing guest satisfaction by ensuring suitable schedules and attentive service at all times.
* Training your team to the highest standards and supporting them in assisting guests throughout their visit, ensuring a memorable experience that encourages return visits.
* Maintaining high standards of presentation and cleanliness, and supporting your team in achieving retail and treatment sales targets.
Qualifications required:
* Minimum NVQ Level 3 in Beauty Therapy
* Spa Supervisor experience is preferred but not essential
* Good overall standard of education
As part of our iconic wellbeing brand, we offer benefits designed to make you feel happier and healthier inside and out, including:
* Health, wellness, and wellbeing incentives
* Digital fitness programs
* Nutrition guides and recipes
* Self-guided meditation resources
* Wellbeing podcasts
Additional benefits include:
* Champneys experiences such as overnight stays or spa days
* Access to our app for schedules, timesheets, and leave management
* In-house social media connecting our Champneys Family
* Employee Assistance Programme offering counseling and legal advice
* Shopping discounts and financial support
* Motivating colleague events
* Discounted stays for staff, friends, and family
* Complimentary spa day after probation
* 50% discount on Champneys products
* Discounts on partner brands like Elemis and Clarins
* Membership discounts at our health clubs
* Access to Merlin Entertainments attractions
* Introduce-a-friend incentives
* Long service celebrations
* Free parking (hotels and resorts only)
* Professional uniform
Note: This job posting is active and not expired.
#J-18808-Ljbffr