Workshop Manager
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Job Title: Workshop Manager
Hours of Work: 8am to 5pm with a 1 hour lunch break (basic hours), there will be a requirement to work extended hours and weekends
Location: Knighton, LD7 1DT
Benefits
* Up to 27 days holiday (plus bank holidays) depending on length of service.
* 2 x basic salary death in service payment, payable to your nominated recipient
* Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc
* Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
* Employee Assistance Programme
* Ongoing training and Career Opportunities
* Cycle to work scheme
* Refer a friend bonus £500 per person – terms apply
* Boot Allowance
* Long Service Award 10, 20 and 30 years
* Life Event Day – Getting Married, moving house or graduating
Part of the Dunstall Holdings Groups, Rea Valley Tractors (RVT) was established over 40 years ago and is a leading regional agricultural machinery dealer. We supply an extensive range of agricultural machinery throughout Shropshire, Staffordshire, Derbyshire, mid and North Wales, Cheshire and Lancashire and also sell high-quality used equipment across the UK and abroad. We have seven depots in Shrewsbury, Cubley, Welshpool, Middlewich, Ormskirk, Denbigh and Knighton.
About the Role
Executes customer requests by coordinating and directing the service workload for maximum efficiency and productivity while providing quality repair work.
Responsibilities
On a day-to-day basis you will (this list is not exhaustive):
* Greets customers and listens carefully to their needs.
* Plans and allocates work for Technicians based on their expertise and skills.
* Directs and assists Technicians in their tasks to ensure repairs are completed correctly.
* Ensures that service processes, policies and guidelines are followed and applied safely.
* Maintains good discipline and organization for the workshop/surrounding areas, ensuring it is clean, tidy and safe.
Candidate Requirements
* Previous experience in a team leader and customer facing role
* An excellent ability to communicate effectively amongst a variety of people
* Ability to coach team members to achieve and exceed their goals
* Ability to work under pressure.
* Competent knowledge of agricultural equipment and the farming industry
* Ability to work extended hours and weekends