Overview
Field Engineer - Verification: Weighing Scales, Scanners, PEDs, PCs — South London. Salary: £27,300 starting basic rising to £28,250 after probation + overtime + van + benefits package + full training. On-site working hours: 8am to 6pm, with occasional weekends and bank holidays. This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business is expanding its base of Verification Field Engineers in the UK to work with a variety of retail weighing scales across customer sites.
Responsibilities
* Calibration and verification of Datalogic, and Bizerba Scanner Scales to strict metrological standards in various Teir 1 and Tier 2 supermarkets within the UK.
* SLA driven Support into Retail outlets.
* IMAC - Install, Move, Add and Change of retail weighing scales, scanners, PEDs, PCs.
* Project work including retail weighing scales, Scanners, PEDs and PC Rollouts. Providing on-site support services on retail weighing scales.
* Working with your line management to ensure that your stock holdings are always sufficient to ensure that you can achieve first time fix resolutions in most site visits.
* Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customers satisfaction levels are consistently high.
* Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service.
* Managing your workload to achieve the SLA's in the most efficient way.
Values
* Trust & Transparency - An open and honest approach to all you do is vital to everything we do for our customers and for each other.
* Drive for customer satisfaction - Care & Attention to Detail, Fix first time, Use your initiative and common sense. Own your customer relationships and always leave them smiling.
* Teamwork - No one person in our business has all the answers, but as a team we can fix anything. Being a dynamic member of the business ensures all our success.
Requirements
* Self-starter who can work on their own without supervision.
* Sound understanding of weighing scales, EPoS systems, and connectivity.
* Understanding of networking diagnosis and rectification.
* Sound fault finding skills.
* Comfortable working in different working environments from Shops to Warehouses.
* Customer facing skills.
* Timely and accurate paperwork completion.
* Flexibility on working days and hours available (some out of hours will be required).
* Physically fit and able to lift scale/pc units which range up to 20Kg.
* Full manual driving licence.
* Literate, numerate and comfortable following written instructions.
If you are looking for a new challenge with great long-term potential, and meet the requirements set out, please apply today.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Technology, Information and Internet
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