Department: Operations
Location: Bristol, UK (Field Based)
Contract: Permanent, 37.5 hours per week
Salary: £32,000 - £34,000 per year.
At DeterTech we give peace of mind to people and communities every day. Making the world a safer, more secure place is what matters to us.
What’s expected of you?
We are looking for a Field Engineer to install, maintain and remove battery‑operated security solutions for clients across construction, energy, utilities, rail, retail, government, law enforcement and vacant properties. The role is solo‑working and highly rewarding.
* Installation and commissioning of security solutions
* Communicate effectively with site managers and DeterTech ARC to ensure information is passed on successfully
* Maintain all deployed contexts by performing battery maintenance, camera re‑configuration, cleaning and servicing
* Reduce false triggers during installation and maintenance
* Prepare equipment, parts and spares in the business vehicle before appointments
* Deploy, position and secure equipment on-site
* Fit, display and remove company signage around the site of installation
* Perform quality checks after repairs and maintenance to meet safety and performance standards
* Respond promptly to customer inquiries and service requests concerning equipment issues
* Safely remove all off‑hire equipment and pack it into the company vehicle
* Train customers and end‑users on operation, maintenance and safety protocols
* Conduct workshops and training sessions to enhance customer knowledge
* Analyze complex technical issues and propose solutions to restore functionality
* Collaborate with engineering and design teams to address recurring problems and improve design
* Maintain a professional and courteous demeanor while interacting with clients
Professional experience and qualifications
* 3+ years experience in a field engineer role or similar
* Experience in telecoms, satellite, electronics, gas and electrics or an engineering background preferred
* Full UK driving licence
* CSCS training and health & safety training desirable
* Knowledge of wiring/electronics/soldering and alarm installations desirable but not essential
Personal attributes
* Independent and comfortable decision‑making on site
* Enjoy a lone‑working environment
* Use a work iPad to record and comment on all jobs
* Perform physical activity on a day‑to‑day basis
* Strong problem‑solving and solution‑oriented mindset
* Excellent communication and interpersonal skills
* Customer‑focused attitude with commitment to high‑quality service
* Detail‑oriented approach to diagnosing and resolving technical issues
* Adaptability to diverse and changing environments
* Ability to work independently and as part of a team
* Strong organisational skills for task and assignment management
* Patience and empathy when interacting with customers
Benefits
* 25+ days of holiday
* Healthcare scheme
* 4% employer pension contribution
* Employee Assistance Programme
* Life Cover 3× salary
* SmartWater product pack
* Wider benefits portal
* Buy holiday scheme
* Employee recognition programme
* Flexible working
* Company van for business use
* Fuel card
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you.
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