Better places, thriving communities.
Security Officer – Retail Outlet
£13.95 per hour | Full Time | Permanent (Average 38 hours per week)
We are looking for a confident, people-focused Security Officer to join our team at a busy retail and leisure outlet. This is a highly visible, hands-on role where professionalism, calm authority, and approachability all matter.
You'll work a mix of day and night shifts, playing a key part in creating an environment where customers, colleagues, and retailers feel safe, supported, and welcome.
This role suits someone alert and decisive, yet friendly and respectful, able to take control when needed, while building positive relationships across the Centre.
Key Responsibilities
Carrying out regular patrols and monitoring the retail centre with care and attention
Providing a reassuring, professional, and approachable security presence
Responding confidently to incidents, emergencies, and evacuations
Working collaboratively with colleagues to deter theft and prevent security breaches
Supporting the safety and smooth operation of the Centre during evening trading and the night-time economy
Managing vehicle movements to promote safety and reduce congestion
Staying alert to risks such as fire, flooding, or other hazards and acting swiftly and responsibly
What We're Looking For
A valid SIA Licence (Door Supervisor or Security Guarding)
Strong communication and interpersonal skills, with a natural ability to engage with people
A calm, confident presence, especially in challenging or high-pressure situations
The ability to work independently while being a reliable and supportive team member
Excellent attention to detail and effective time management
A verifiable 5-year employment history
What We Offer
Ongoing training and professional development
Biannual KPI-based bonuses
Cycle to Work scheme
Employee discount platform
Awards and recognition programme
Save As You Earn & Share Incentive Plans
Life insurance and access to a 24/7 GP service
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie's 80,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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