We are seeking a confident, professional, and friendly individual to join us in our family run carpet and flooring business.
What to expect within this role
* A key aspect of the role will be providing exceptional customer service at all stages of the customer journey.
* In the showroom, you will assist customers by understanding their requirements, offering tailored product recommendations, and answering any questions they may have to ensure a smooth and enjoyable shopping experience.
* You will manage orders right through from sale to completion, providing support over the phone and via email, responding to enquiries promptly and professionally, helping to resolve any issues or concerns, and ensuring customer satisfaction.
* As we are a small business, you will gain experience in all areas from sales to bookkeeping, stock and credit control.
* You will have the opportunity to be part of a thriving, family-run business where your contributions really matter and help to make our small business a success.
What we require from you
* We are looking for someone with a positive attitude and a strong work ethic.
* The ideal candidate will have experience selling products ranging from entry-level to premium quality and will enjoy working in a dynamic, friendly, and rewarding environment.
* Prior experience in carpet & flooring sales is preferential but not required as training will be provided.
* Previous sales experience is required.
* You must be able to build strong, lasting relationships with customers, delivering an exceptional and personal level of service that encourages repeat business and referrals.
* You will need to be highly organised and proficient in Microsoft Office applications.
* You must be capable of managing multiple tasks effectively to meet the demands of the business.
* We open six days a week (Monday to Saturday), and the successful applicant will work a five-day week, including Saturdays, with an agreed day off during the week.
* A full UK driving licence is required.
If you have any questions on the role, please feel free to reach out to
Job Type: Full-time
Pay: £24,420.00-£32,000.00 per year
Benefits:
* Employee discount
* Store discount
Work Location: In person