Role Overview: The Area Sales Manager is a key contact between Polypipe and our customers. This customer focused role is responsible for partnering with our customers to understand their needs, drive sales to achieve financial targets and ensure they experience excellent service. This role is a critical internal partner for our sales and operations teams which requires strong communication skills, internal stakeholder management and ability to analyse data.
Key Responsibilities:
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Represent and promote the Polypipe brand and culture whilst developing Specified Merchant key accounts.
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Achieve the required targeted Account Sales Growth and profitability target as set by the business.
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Act as a key contact for the merchant customer into the Polypipe business. It will include working with our internal sales team and Key account Managers in partnership to drive sales and profit.
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Communicate regular updates to designated accounts via visits, phone, email and video meetings.
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Monitor KPI and Metrics, populate as needed, and review regularly with customers (OTIF, customer satisfaction).
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Delivering presentations professionally, confidently, and effectively to new and prospective customers promoting Polypipe products, services and brand values
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Record all meeting Objectives/ Outcomes and keep all Customer details up to date via CRM making full use of the system by maximizing its tools (reporting, diary management).
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Ensure a continual pipeline of area growth, to ensure delivery of the best possible balance mix of volume, turnover and profit.
Skills & Requirements:
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Ability to proactively problem solve and manage situations with urgency.
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Capable of running a national sales territory successfully.
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Experience in a similar Sales role within the industry.
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Proven track record of exceeding sales targets on a regular basis, delivering against KPI's and dealing with a wide variety of people in a customer care environment.
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Negotiation experience.
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Formal sales / account management / negotiation learning is advantageous.
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Able to ask clarifying questions and provide accurate information.
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Able to remain calm in pressurised circumstances and able to deal with difficult situations whilst prioritising their own workload.
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Exceptional communication skills to maintain and enhance customer relationships.
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Experience of managing projects with specific budget adherence.
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Excellent pro-active communication/ negotiation skills (face to face/ telephone/written)
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Excellent attention to detail and organisational skills.
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A full driving licence.
Benefits:
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Monday - Friday 37.5 hours per week, remote work.
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25 days holiday entitlement
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Company car & Bonus structure
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Save as you earn Sharesave Scheme
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Contributory pension scheme
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Life assurance (linked to pension scheme membership)
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Free flu vouchers
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Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
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Staff discount on all Genuit Group products