You will be expected to deliver a market-leading service to all customers by delivering exceptional levels of customer focus, building long-term service relationships between MidMeds and the customer.
This role demands a proactive retention mind set and involves retaining both our existing customer base by taking orders, answering telephones and dealing with daily enquiries (such as returns and lead time requests etc) but also expanding on this customer base by developing new relationships with new customers.
You must be proactive in building long-lasting relationships with our customer base and your approach will be personalised to each customer to secure revenue and increased profitability.
You will have a proven track record of demonstrating a strong work ethic and great customer service delivery.
Please note that the above statements outline the principle functions of the role and this is not an exhaustive list. The role holder may be asked to perform other tasks and duties commensurate with their skills and experience.
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