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Pharmacy distribution support officer

Newport (Newport)
NWSSP Legal & Risk Services
Support officer
Posted: 20 February
Offer description

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Our "Benefits" video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:-

The "Tops Tips – Be Yourself" video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP.

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

Job Overview

This post has been created to support Welsh Government and NHS Wales achieve key objectives for managing medicines efficiently and resourcefully across Wales. These objectives include centralised management of seasonal vaccinations (Influenza and Covid-19 booster programmes) and the development of a medicine buffer stockpile. The activities within this role will be performed under the Wholesale Dealer Authorisation (H) Regulations.

The role will be based at NWSSP Medicine unit at Imperial Park 5 with an occassional requirement to attend Picketston site (St Athan) to perform stock maintenance and distribution activities on stored medicines.

The ability to speak Welsh is desirable for this post: English and / or Welsh speakers are equally welcome to apply.

Main duties of the job

Provide day to day administration support to the pharmacy procurement function, including stores, distribution and pharmacy goods-in areas, managing the electronic records of sales and finance reports to ensure they are current,
Assist with processing orders under a Wholesale Dealers Authorisation (WDA) to provide an efficient service to internal and external customers, patients, carers and other healthcare professionals,
Participate in the over labelling and pack down activities and co-ordinate transport / dispatch of customer orders via Health Courier Services (HCS) transport hub.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed Job Description And Main Responsibilities

You will be able to find the full Job Description and Person Specification attached in the supporting documents or click "Apply now" to view it in Track

Person specification

Qualifications And Knowledge

Essential criteria

A Level qualification or able to demonstrate the equivalent level if knowledge skills and experience.
Standard IT skills using software programmes including Microsoft Word and Excel, email and keyboard skills,

Desirable criteria

NVQ Level 2 in Pharmacy Procurement services or equivalent knowledge of pharmacy procurement,
CIPS Level 2 certification / RSA Typing stage III or equivalent,

Experience

Essential criteria

Admin/ clerical experience including filing and computer work.
Experience of working in a procurement / stock control function
Experience of providing customer service

Desirable criteria

Previous experience of working in the NHS
Understanding of health and safety regulations
Understanding and knowledge of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP)

Skills and Attributes

Essential criteria

Excellent communication skills, both verbal and written Good telephone manner and a high level of message handling skills. Interpersonal skills to provide good customer care, diplomacy, tact and awareness of others.
Ability to work well in a team and independently.
Excellent organisation and problem-solving / analytical skills.
Good numeracy and literacy to a high standard with the ability to work with high accuracy.

Desirable criteria

Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

We are committed to flexible working and equal opportunities.

If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Applicant requirements

Welsh language skills are desirable

Documents to download

JD & PS Welsh (PDF, 528.3KB)
JD & PS English (PDF, 456.4KB)
OH Form (PDF, 640.5KB)
NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
NWSSP - About Us (PDF, 6.6MB)
NWSSP - Our Benefits 2023 (PDF, 487.5KB)
NWSSP - Buddion (PDF, 491.0KB)
PCGC -Amdanom (PDF, 6.7MB)
Guidance Notes for Applicants (PDF, 322.5KB)
Intergrated Medium Term Plan PDF, 15.1MB)
Intergrated Medium Term Plan Cymraeg (PDF, 18.0MB)

Further details / informal visits contact

Name Emma Gulwell Job title RP for Pharmaceutical Wholesale Dealing Email address

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