ECM (Vehicle Delivery Service) Ltd is one of the UK's most dynamic transport companies, specialising in the nationwide movement of new and used vehicles via car transporter. With a fleet of over 500 transporters, we are part of the Constellation Automotive Group, which includes leading brands such as We Buy Any Car, Cinch, and British Car Auctions.
At ECM, we believe our people are the heart of our success. Since 1979, we've built a reputation for customer satisfaction and have become a globally recognised leader in Finished Vehicle Logistics. Our commitment to our employees is reflected in our low turnover rate, excellent pay, and continuous investment in their development.
Our Corporate Deliveries Department are looking for an Administrator to join the team and support the daily admin function of the team.
The Role:
* Salary: Up to £28,000 per year
* Job Type: Permanent
* Hours: 40 hours Monday to Friday working a pattern of three shifts cover the period between 07:30 and 17:30, Monday to Friday.
You will be working within the Corporate team dealing with delivery requests, monitoring delivery progress, and handling customer enquiries. You will also process documentation, and ensure relevant information is dealt with quickly, efficiently and accurately including:
* Processing vehicle delivery requests.
* Booking deliveries and liaising with subcontractors.
* Planning loads using the most environmentally friendly option.
* Monitoring delivery progress & providing ETA's.
* Processing supplier invoices and paperwork.
* Updating and maintaining spreadsheets and data systems.
* Dealing with customer enquiries
* Ensure compliance with health and safety regulations and company policies.
The successful Candidate will have:
* Previous experience as an Administrator in a similar Customer Service environment would be advantageous
* Excellent organisational and multitasking skills.
* Strong communication and interpersonal skills.
* A high attention to detail and the ability to prioritise workload
* Excellent knowledge of Microsoft Office particularly Excel and Word.
* Ability to work independently and as part of a team.
* Due to our location, you must have your own transport.
Benefits:
* Competitive salary
* Pension scheme
* 28 days' annual leave including Bank Holidays
* Access to an Employee Assistance Programme
* Cycle to Work Scheme
* Health and Wellbeing Portal
* Discounts and Cash back at major retailers
* Company uniform
If you bring your ambition to ECM, you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to both our and your future.
Application Process:
If you're successful, we'll conduct the relevant pre-employment checks, including references, right to work verification, driving licence checks, and health assessments if applicable. Some roles may require additional checks.
We're committed to equal opportunities for all and provide an inclusive, accessible recruitment process. If you need documents in a different format or additional support, please get in touch.
Any queries, please contact us
Job Type: Full-time
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Health & wellbeing programme
* On-site parking
Ability to commute/relocate:
* Carlisle CA6 4NW: reliably commute or plan to relocate before starting work (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person