Payroll Assistant 9m FTC - West Midlands About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive We are looking for a detail-oriented and experienced Payroll Assistant to join our team on a 9-month fixed-term contract. Reporting to the Payroll Manager, you will play a key role in supporting the end-to-end payroll process for our managed house and group employees. About the Role You will be responsible for ensuring accurate and timely payroll processing across multiple pay cycles, including weekly, fortnightly, four-weekly, and monthly payrolls, supporting a workforce of approximately 16,000 employees. Key Responsibilities Process payrolls accurately across various pay frequencies for both hourly and salaried employees Deliver excellent customer service by managing and resolving employee payroll queries efficiently Ensure all payroll activities are completed in line with strict deadlines Process expense claims and reporting using Selima/Coda systems Maintain and check the accuracy of payroll data received Prepare and process statutory documentation (P11Ds, P45s, P60s, etc.) Build strong working relationships with Regional Managers, General Managers, HR, and other stakeholders Ensure compliance with payroll policies, procedures, and current legislation Identify opportunities to improve processes and drive efficiency Support the Payroll Manager and wider Accounts team with ad hoc tasks Skills & Experience Proven payroll experience (hospitality sector experience desirable) Strong knowledge of PAYE and statutory payroll requirements Experience with payroll systems Highly proficient in Microsoft Excel and Outlook Strong attention to detail and accuracy Excellent organisational skills with the ability to meet tight deadlines Ability to work independently and as part of a team Strong analytical and problem-solving skills Excellent communication and interpersonal skills Personal Attributes Professional, confidential, and conscientious approach Methodical and well-organised Service-focused with a collaborative mindset Proactive and open to change and continuous improvement Respectful and supportive team player What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year Bonus Scheme Access to discounted Private Medical Insurance through Vitality Exclusive discounts on Dental Insurance Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate Life Assurance which gives access to Help @ Hand Access to your pay early via Stream The Stonegate Xtra portal with access to a wide range of high street discounts and offers Discounted access to David Lloyd membership Award winning Learning & Development programmes to drive your career If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on hrsupport@stonegategroup.co.uk. LI-HR1