Sales & Customer Service Coordinator 📍 Dunfermline | Fully On-Site 💰 Up to £30,000 (DOE) 🕘 Full-Time | Monday - Friday | Permanent 🚀 Immediate start available Are you someone who loves keeping things organised, running smoothly, and one step ahead? Do you enjoy building relationships with customers while also improving the way things are done? If so, this could be a brilliant opportunity to make a real impact. We're working with a well-established and growing business in Dunfermline who are looking for a Sales & Customer Service Coordinator to become a key part of their team. This isn't just a support role - it's a chance to own processes, improve workflows, and genuinely make a difference to how the business operates day-to-day. The Role 🚀 This is a fast-paced, varied position where you'll sit at the centre of operations - keeping customers happy, schedules running smoothly, and the sales team fully supported. You'll be responsible for: Acting as a key point of contact for customers, delivering a friendly and professional service Coordinating engineer diaries and scheduling appointments efficiently Preparing and sending customer quotes, and proactively following them up Raising invoices accurately and managing related admin Handling customer queries and resolving complaints with confidence and care Supporting the sales team with day-to-day coordination...