Position: Import/Export Operator
Location: Felixstowe
Salary: 28,000
Hours: Mon-Fri, 9:00-17:30
We're looking for a motivated and detail-oriented Import/Export Operator to join a busy freight forwarding team, specialising in deep sea operations. This role is ideal for someone with 1-2 years' UK experience in the industry who's ready to take on more responsibility in a fast-paced environment.
Key Responsibilities Of An Import/Export Operator
* Manage deep sea import and export shipments from booking to final delivery.
* Liaise with shipping lines, hauliers, clients, and overseas agents to ensure efficient movement of cargo.
* Prepare and process shipping and customs documentation in line with current regulations.
* Use industry systems such as CNS and Destin8 for cargo tracking, clearance, and terminal coordination.
* Track and monitor shipments, providing regular updates to clients.
* Maintain accurate data and ensure all files are compliant and complete.
* Support with customs entries and general freight forwarding admin where required.
Requirements
* 1-2 years' experience in UK freight forwarding, handling deep sea import/export shipments.
* Working knowledge of CNS, Destin8, and standard shipping documentation.
* Excellent organisational skills and strong attention to detail.
* Good communication skills and a proactive, team-oriented attitude.
* Ability to work independently and manage time effectively.
Benefits
* 24 days Holiday (plus Bank holidays)
* Pension contribution scheme
* Full training and support
* Cycle to work scheme
* Extensive learning opportunities
* Employee Engagement Forum
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