We have a great opportunity to join Aster Group as our Assistant Director of Contracted Delivery. You’ll be learning a team that delivers contracted repairs and maintenance services to improve and care for our customer’s homes.
The role will see you define, design and build a contractor base that allows fulfilment of all of our property services workstream functions.
You’ll carry out quality audits on contractor performance and provide data to use for contractor meetings for all of the property service functions. You’ll also be supporting colleagues in pre-tender scoping and ongoing contractor management by providing contractor performance data.
You will be the chair of our monthly contractor meetings to ensure contractors are adhering to all contracted KPI’s, keeping within budgets and demonstrating value for money.
The role will see you –
* Having accountability for driving innovation in contractor management, including digital tools, predictive analytics, and modern procurement models
* Leading on the shaping of the long-term strategy for contracted delivery, aligned with Aster’s corporate objectives and sector trends.
* Preparing and presenting reports to Committees or Boards, especially on contractor performance, risk, and compliance.
* Leading by example and coaching and mentoring direct reports to enhance performance and cater for succession planning.
* Managing a complete P&L budget for your business areas, taking corrective action to ensure end of year targets are met.
* Ensuring customers service are at the heart of decision making proving excellent customers service with a priority of keeping them safe, making their journey ‘effortless’’.
About you
You’ll come to the role being able to demonstrate relevant experience, holding a degree or equivalent/and or being professionally qualified in a building related discipline. You will hold a CIH 5 Level or be working towards it.
Your career will evidence significant experience of managing a large social housing contracted network for repairs/maintenance/estate services and/or working in a regulated compliance sector at Head of/Director level.
Your experience will include creating and inputting into pre-tender works, plus a strong commercial/financial track record.
You will have a demonstrable track record of leading strategic business development/ leading a business or large team through several cycles of business planning/execution.
A key strength will be your experience of leadership, motivation and coaching. Being able to inspire and engage teams to ensure that there is a high performance of delivery across all areas of responsibility.
You will have a proven ability to effectively manage large and varied budgets, analyse trends and forecast effectively, ensuring value for money and demonstrating strong commercial acumen.
This is a hybrid role, enabling you to base yourself from home. There will be a requirement to travel to attend meetings from time to time, so you must be able to travel within our operating region.
Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.
What’s in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
* Flexible working – whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
* A focus on colleague wellbeing – workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
* We invest in colleagues’ careers and development through our leader and colleague development frameworks
* Defined Contribution Pension and attached life assurance
* Volunteering hours available to all colleagues to enable them to give back
* Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
* Enhanced leave
* We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives
Ready to apply?
To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.
Interviews may take place during the holiday period.
We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.
All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it’s subsidiary brands.