Salary: £40,000 - 45,000 per year Requirements: Strong background in 2nd/3rd line support with exposure to systems administration Hands-on experience with Microsoft 365, Exchange Online and Windows Server environments Familiarity with Azure infrastructure (VM deployment, resource configuration, basic administration) Understanding of virtualisation technologies such as Hyper-V or VMware Experience working with ticketing systems, acting as an escalation point where needed Ability to troubleshoot and resolve complex technical issues across infrastructure and application layers Clear documentation skills and a structured, methodical approach Exposure to ERP systems (Dynamics AX a plus), ideally in a manufacturing environment Responsibilities: Support, maintain and improve on-premise and cloud infrastructure, including Azure-hosted servers and core business systems Assist in server administration, configuration and upgrades across virtualised and cloud environments (Hyper-V / VMware / Azure) Act as an escalation point for 1st and 2nd line engineers, owning complex issues through to resolution Support on-prem to Azure migration activity and other infrastructure-led improvement projects Administer Microsoft 365, Exchange Online and related identity/security components Provide structured documentation, contribute to change processes, and ensure system configurations follow best practice Troubleshoot hardware, software and network issues across a mixed office/manufacturing environment Support key business platforms, including ERP systems (Dynamics AX experience beneficial) Technologies: Azure Cloud ERP Hardware Hyper-V Support Microsoft 365 Network Security VMware Windows Office 365 DevOps More: We are a well-established manufacturing organisation located in Colchester, offering a permanent role as an IT Technician. This position provides a great opportunity to support a broad range of on-premise and cloud technologies. We value collaboration and provide a supportive team culture, ensuring you can grow your Azure and infrastructure skillset. Additionally, we offer on-site parking and are conveniently located near Colchester. last updated 13 week of 2026