Centre Manager – Mixed-Use Shopping Centre
Location: Suffolk
Contract: Full-time, Permanent
About the Role
We are seeking a dynamic, commercially minded Centre Manager to lead the day-to-day operations of a thriving mixed-use shopping centre. This is an exciting opportunity for an experienced manager to take ownership of a key destination that blends retail, leisure, and community experiences.
As Centre Manager, you will play a pivotal role in delivering operational excellence, building strong stakeholder relationships, and driving footfall and performance across the centre.
Key Responsibilities
* Lead and inspire the on-site team to deliver an exceptional customer experience and maintain the highest operational standards.
* Act as the principal liaison for all stakeholders including tenants, local authorities, contractors, and the wider community.
* Oversee centre operations, maintenance, health & safety, and compliance.
* Manage budgets, service charge expenditure, and financial reporting.
* Work closely with the marketing and events teams to develop and deliver engaging campaigns and on-site activations that drive footfall and enhance the centre’s profile.
* Lead on sustainability and ESG initiatives in line with company strategy.
* Support and oversee refurbishment, enhancement, and development projects across the site.
About You
* Proven experience in shopping centre, retail, or mixed-use property management.
* Strong leadership skills with experience managing diverse teams and service partners.
* Excellent communication and stakeholder engagement skills.
* Commercially astute, with a track record of improving performance and delivering results.
* Passionate about customer experience, community engagement, and placemaking.
Why Join Us
* Opportunity to lead a prominent destination within a vibrant and growing town.
* Collaborative and supportive company culture.
* Competitive salary, benefits package, and opportunities for professional growth.
* If you’re a motivated and forward-thinking leader who thrives in a fast-paced environment, we’d love to hear from you.
📩 If this sounds like the right opportunity for you, apply directly or email your CV to keira.spate@foundationrecruitment.com
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