Hayward Hawk are excited to be working on behalf of a highly regarded law firm for a confident and personable professional to become the face and voice of the organisation. This role is key to delivering an exceptional five-star experience to all visitors and callers, reinforcing the firms strong reputation and client-focused values. The Role - Deliver a consistent five-star front-of-house experience Prepare and manage meeting rooms, schedules, and hospitality requirements Maintain an immaculate and well-stocked reception, meeting, and communal areas Provide a professional meet-and-greet service and handle calls efficiently Coordinate daily duties with the reception team and assist with post and deliveries Maintain visitor logs and monitor cleaning and maintenance standards Support lawyers with room technology and day-to-day requirements Assist with event setup and share meeting information with Marketing Identify opportunities for continuous improvement The Candidate - Previous reception or front-of-house experience, ideally within a legal or professional services environment Polished, professional, and confident as the first point of contact Excellent communication and organisational skills Proactive, discreet, and comfortable handling confidential information Strong IT skills and able to support meeting room technology A team player who thrives in a busy, client-focused setting What's on Offer - Opportunity to work within a respected and professional legal environment Exposure to senior legal professionals and high-profile clients Supportive, team-oriented workplace culture Clear structure and well-organised working environment Opportunities for career progression within legal or professional services Competitive salary and benefits package For more information, please contact Nicole Todd.