Pension System Analyst and Subject Matter Expert
If you want to join our team, please forward your CV to our dedicated email address here:
Dunstan Thomas provides software solutions to the Financial Service industry. An exciting opportunity has arisen to work within the Imago Administration team as a Pension Systems Analyst and Subject Matter Expert. Imago Administration is a market-leading pensions system supporting the SIPP and SSAS markets with an ambitious product roadmap.
The activities within this role are varied, and the successful candidate will work within a team of BAs, Developers, and Testers in an agile environment, assisting in the end-to-end development lifecycle. With a frequently changing regulatory framework, the successful candidate will be a dynamic, creative individual that will help support our existing solutions and shape our future.
The role
* Provide pensions subject matter expertise on challenging and complex problems.
* Keep up to date with all regulatory changes and requirements.
* Provide operational knowledge support to the project team (Business Analysts, Testers & Developers) to determine, implement, and test requirements.
* Produce business requirements that meet the needs of our varied client base.
* Provide systems training to external pension providers and internal stakeholders.
* Provide business process mapping support.
* Assist with issue resolution and client support.
* Provide pension and system knowledge and expertise. Ensure user guides, process documents, and training materials are up to date, adding to and building up a knowledge repository.
* Assist with system testing and contribute to the product roadmap.
* Work with our customers to understand their requirements and help translate them into formal software change documents.
* Work with Product Owner(s) and Project Manager(s) to formalise functional requirements.
* Work with development and testing team(s) to ensure functional changes meet business needs while utilising core product features.
Skills, abilities, and personal qualities
* Calm and positive under pressure, happy to take the lead in challenging times.
* Self-motivated approach to professional and personal development.
* Enthusiastic, positive, and flexible approach to work.
* Able to organise workloads, prioritise, and meet deadlines.
* Strong communication skills, both written and verbal.
* Able to think logically and possess good problem-solving skills.
* Have at least 5 years of Defined Contribution pension experience, ideally in a SIPP/SSAS environment.
* Experience of working within a change environment.
Location
Flexible. Ability to visit the Portsmouth office once a week is desirable.
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