Dimensions is proud to be one of the very few social care organisations accredited by the Great Places To Work programme in 2024—now for 6 consecutive years!
The Head of Housing & Partnerships leads all staff involved in housing operations, with responsibilities including:
1. Delivering effective housing management services that meet tenants' needs, including out-of-hours support;
2. Ensuring regulatory and legal compliance, providing assurance to the Dimensions Group Board that all standards are met;
3. Maintaining compliance with the Housing Ombudsman Complaints Handling Code;
4. Facilitating tenant influence on services and supporting the Tenant Scrutiny Panel;
5. Supporting care and support colleagues to ensure third-party landlords meet statutory and contractual requirements;
6. Managing the office portfolio for efficiency and value for money.
Travel across the country to visit homes and attend senior leadership meetings is required.
Interviews will be held on 10th July in person at the National Council for Voluntary Organisations, London.
About the role
Your main duties include:
1. Ensuring compliance with the Regulator of Social Housing Standards and providing annual assurance to the Board;
2. Building strong relationships with third-party landlords;
3. Ensuring quick turnaround of void rooms and supporting tenancy enquiries;
4. Monitoring performance indicators and reporting to the Board, Committees, and Executive Team.
About you
The successful candidate will have:
1. Chartered Institute of Housing Membership or a Level 4-5 housing qualification;
2. Leadership experience in landlord and tenancy management services;
3. Ability to communicate complex ideas effectively;
4. In-depth knowledge of delivering compliant landlord services to residents with support needs.
The rewards
* Up to 35 days’ annual leave (including bank holidays);
* Staff discount scheme ‘Rewarding Dimensions’;
* Salary advance scheme up to 50%;
* Employee Assistance Programme;
* Pension scheme;
* Long Service Awards;
* Qualification and recognition schemes;
* Discounted health and dental cover;
* Life Assurance;
* Bike to Work Scheme;
* Season Ticket Loan.
For more information, visit www.dimensions-uk.org/careers
Apply now
* An enhanced DBS disclosure is required, with costs covered by Dimensions;
* We welcome applications from all eligible to work in the UK and value diversity;
* As Disability Confident Leaders, we guarantee interviews for disabled applicants meeting minimum criteria;
* Support for application completion available; contact the Resourcing Team at 03003039150;
* We offer BSL translated videos for recruitment communications.
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