Patient Administration Lead
The Beardwood Hospital
37.5 Hours & Permanent
Salary Up to £29,000.00 per year (depending on level of experience, training and qualification)
Overview
This is a full‑time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Duties of This Role Include
* Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are consistently met.
* Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
* Act as the key point of contact for operational queries and elevate issues when required.
* Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments.
* Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling.
* Support improvements to the patient journey by streamlining administration processes and eliminating delays or inefficiencies.
Applicants Should Meet the Following Criteria
* Experience in a healthcare administration or patient services role.
* Strong leadership, team coordination, or supervisory experience.
* Excellent communication and interpersonal skills.
* Strong organisational skills and attention to detail.
* Proficient in Microsoft Office and patient management systems.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
* 25 days holiday per year + bank holidays, increasing to 30 days with service
* Private Pension Scheme
* Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions
* Friends & Family Hospital Discounts
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
* Non‑contributory life insurance
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
* Access to resources, tools and services to support your wellbeing
* Employee recognition programmes
* Industry leading training and development opportunities
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