Job Introduction
At Turning Point, we support people across England with mental health issues. We make a real difference to their lives as we introduce them to the personal, flexible and realistic support they need to improve the quality of their lives in their communities. Passionate about people, you'll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training and education you need to progress in your career with us.
This is a new crisis service, staffed 24 hours a day, 365 days a year. It comprises 6 beds for short-stay accommodation, a drop-in service, and a phone support service.
Join our team at Turning Point as a Recovery Worker and you will play a full part in the day-to-day duties of the service, promoting recovery-focused care and support plans to people who are experiencing a crisis with their mental health. This role is part-time 30 hours a week.
Role Responsibility
The main purpose of the role is to assist individuals to address and de-escalate their mental health crisis in a safe, friendly, non-clinical setting. You will deliver a high-quality person-centred service in line with the service specification and work as part of a team.
In a role where no two shifts are the same you will: take referrals and assess new service users presenting with a mental health crisis, deliver support sessions, and facilitate informal group work and other therapeutic activities. You will also support and enable our service users to make informed choices about their future. Further duties include recording of service user information for reporting purposes and in line with GDPR, liaising with other health professionals, contributing to the safeguarding of vulnerable people, and ensuring that the premises are maintained in line with essential health and safety standards.
The Ideal Candidate
* Good knowledge, experience and values essential to working in the mental health sector.
* Excellent verbal and written communication skills with the ability to tailor the message to the audience.
* Experience of supporting people with a range of other issues such as housing, drugs, alcohol, relationship problems would be beneficial.
* Full training is provided in order for the successful candidate to work safely, to learn and develop within the role and beyond.
* Ability to deal effectively and calmly with challenging situations; confident working with information technology on a range of software applications.
* Driven and passionate, able to multitask and deal with conflicting deadlines and crisis situations; genuinely interested in helping people with an acute mental health crisis.
About Us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether it's ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career, we want to support you in every way we can with our total reward package.
31 days’s paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost.
Salary & Benefits
* Salary £28,000 per annum
* Contract type: Part-time
* Working hours: 30 hours per week
* Location: Stafford, United Kingdom
* Job reference: Recovery Worker - Stafford/12165
* Closing date: 14 November 2025
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