Better places, thriving communities.
Job Title: Corporate Receptionist
Salary: £26,.68
Contract: Permanent
Type of Employment: Full Time
Hours: 40 Hours Per Week (9.30 am to 17.30)
Location: GSK - Ware
Mitie is looking for a professional and polished Receptionist to join our front-of-house team. You will be the first point of contact for all guests and colleagues, delivering a 5-star service and ensuring a warm, efficient, and secure welcome to the site.
Key Responsibilities
1. Meet and greet visitors, ensuring smooth and timely check-in.
2. Communicate with internal teams via email/phone and support their requests.
3. Maintain accurate guest records and building knowledge.
4. Provide proactive visual checks of communal areas and report issues via the FM Helpdesk.
5. Support colleagues across the FM team and promote best practice.
6. Ensure compliance with Health & Safety and security procedures at all times.
About You
7. Well-presented, professional, and customer-focused.
8. Confident communicator with strong attention to detail.
9. Flexible, reliable, and proactive in your approach.
10. Knowledge of local transport and amenities is an advantage.
The hours will be 40 hours a week -but will need to be flexible to accomodate holiday and sick leave within your team. (9.30 am to 17.30)
Essential Requirements
11. Professional appearance and well‑groomed at all times (front-of-house standard).
12. Excellent customer service skills with a warm, welcoming manner.
13. Strong communication skills (verbal and written) for speaking with visitors, staff, and internal teams.
14. Ability to multitask and manage a busy reception area efficiently.
15. Attention to detail when checking visitors in and maintaining accurate records.
16. Reliable, punctual, and flexible to support business needs.
17. Comfortable using email, phone systems, and visitor management software.
18. Understanding of basic Health & Safety and site security protocols.
19. Ability to work well within the wider FM team and support colleagues proactively.
If you take pride in delivering exceptional service and enjoy working in a dynamic front-of-house environment, we'd love to hear from you.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .