The HR Administrator role sits within the MyHR Shared Services team and offers a flexible working arrangement, working in the office and home, with a four-day working week and Fridays off.
Location - could be Havant in Hampshire or Ampthill in Bedfordshire
Working closely with employees, line managers, and the wider HR function, the postholder contributes to the effective management of the employee lifecycle. The role ensures a seamless and high-quality experience across all HR interactions, maintaining strong service standards and operational excellence.
Key responsibilities:
Manage the HR inbox, acting as the first point of contact for employee and manager queries, ensuring all enquiries are handled promptly, accurately and in line with service standards
Provide clear guidance and signpost employees and managers to relevant policies, procedures and self-service resources
Maintain and regularly review content on the HR intranet, ensuring information is accurate, up to date and accessible
Administer and maintain HR electronic files in accordance with data protection and retention requirements
Accurately process employee data changes within HR systems
Support user acceptance testing activities for new and updated HR systemsReward and benefits administration:
Deliver first-line support on employee benefits across the UK and EMEA regions, escalating complex queries to specialist teams where necessary
Support the delivery of annual benefits enrolment processes
Produce and maintain reporting for EMEA reward and benefits providers
Administer benefits set-up for new joiners
Support employees with processes such as critical illness claims and Well-being initiatives
Assist with the coordination of programmes including the Destination Well-being platform and annual flu vaccination campaigns.
Strong administrative and organisational skills
Excellent communication and customer service orientation
High level of accuracy and attention to detail
Ability to handle confidential information with discretion
Experience working with HR systems and databases
Ability to manage multiple priorities in a fast-paced environment
Proven experience within an HR or shared services environment
Sound understanding of HR policies, processes and best practice
Working knowledge of GDPR
Proficiency in Microsoft Office applications, including Excel, Word and PowerPoint
Proactive, forward thinker
Hands on - streamline processes
A collaborative team player with a proactive and customer-focused approach
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