Responsibilities
* Maintain a professional approach to work at all times and deal courteously with enquiries from within and outside the hospital.
* Manage Pathology reception, receiving visitors and patients, handling enquiries and ensuring that printed results are sent to requesters at an acceptable rate.
* Manage telephone enquiries, ensuring callers are authorised to receive personal and/or confidential information, passing enquiries to BMS (biomedical scientist) staff where appropriate and giving authorised results to medical and nursing staff.
* Provide support services to departments analysing and reporting on blood, urine, faeces and other materials to achieve effective patient care.
* Deliver a service that meets ISO 15189 quality standards and participate in work patterns that support a 24/7 service.
Key Details
* Department: Pathology (Blood Science)
* Band: 2, Salary: £25,272 per annum pro‑rated
* Hours: Up to 37.5 hrs per week, worked across 7 days including weekends and bank holidays; shifts between 0845‑2100 or as required.
* Flexible working: All MKUH roles considered for flexible working.
* Location: Milton Keynes University Hospital
* Note: Sponsorship not available for this role.
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