Job Description: Mirai Controls Senior Manager
Location: Kingston
Scope: Global
Reports to: Global Risk & Controls Lead
About the Role
Unilever’s global SAP S/4HANA transformation programme, Project Mirai, is a strategic transformation initiative aimed at harmonising, simplifying, and modernising Unilever’s core business operations through the implementation of a single ERP system, standardised business processes, and the integration of Agentic AI.
The S/4HANA Controls Design Senior Manager is accountable for the end to end design, governance, and implementation of internal controls embedded within SAP S/4HANA-enabled business processes. The role ensures controls are preventive, automated where possible, audit ready, and sustainable, supporting compliance requirements while enabling efficient and scalable business operations.
This role acts as a critical bridge between business process owners, SAP delivery teams, and assurance functions, embedding controls by design across global S/4HANA transformation programs.
KEY ACCOUNTABILITIES
Controls Strategy & Design
* Define and own the S/4HANA controls design framework, aligned to SOX / ICFR, COSO, and relevant regulatory requirements.
* Design end‑to‑end business process controls across core cycles, including:
* Record‑to‑Report (R2R)
* Order‑to‑Cash (O2C)
* Source‑to‑Pay (S2P)
* Make-to-deliver(MTD)
* Treasury, Payroll and Tax (as applicable)
* Drive the transition from manual and detective controls to automated and preventive controls using standard S/4HANA functionality.
SAP S/4HANA Integration
* Partner with SAP functional, technical, and security leads to ensure controls are embedded into:
* Process design
* System configuration
* Workflow and approval models
* Reporting and analytics
* Assess control implications of design decisions, including:
* Standard vs custom SAP solutions
* Data model changes (e.g. Universal Journal)
* System integrations and interfaces
Governance, Audit & Stakeholder Management
* Act as the single point of accountability for controls design within the S/4HANA program.
* Engage and manage senior stakeholders across:
* Finance and business leadership
* Internal Audit
* External Audit
* Compliance and Risk functions
* Lead risk and controls forums, design authorities, and decision-making bodies.
* Proactively manage audit expectations throughout the transformation lifecycle.
Testing, Go‑Live & Sustainability
* Define the controls testing strategy (design and operating effectiveness).
* Ensure controls are tested during system integration testing and user acceptance testing.
* Support go‑live readiness assessments and hypercare activities.
* Ensure controls are documented, operationalized, and sustainable post go‑live.
Leadership & People Management
* Lead and develop a team of controls managers and analysts.
* Provide subject‑matter coaching on SAP controls, risk management, and audit readiness.
* Contribute to overall program leadership and transformation governance.
Essential Experience
* Significant experience in controls design within large ERP or SAP S/4HANA implementations.
* Strong knowledge of SOX / ICFR and internal control frameworks.
* End‑to‑end understanding of core finance and business processes.
* Experience working with auditors during major transformation programs.
Technical & Functional Knowledge
* Strong SAP S/4HANA knowledge (FI/CO essential; MM/SD desirable).
* Understanding of SAP security, roles, and SoD concepts.
* Experience with SAP GRC Access Control (preferred).
Leadership & Behavioural Competencies
* Proven senior stakeholder management capability.
* Ability to challenge design decisions and influence outcomes.
* Strong judgment in balancing risk, compliance, cost, and user experience.
* Clear, confident communicator with both technical and non‑technical audiences.
Success Measures
* Controls embedded effectively at design stage with minimal post go‑live remediation.
* Reduction in manual and compensating controls.
* Positive audit outcomes during and after implementation.
* Strong stakeholder confidence in controls governance.
LEADERSHIP BEHAVIOURS
Care Deeply
Focus on What Counts
Stay Three Steps Ahead
Deliver with Excellence
KEY RELATIONSHIPS
GCAD (Risk & Controls, Reporting) and Control Service Centre (CSC)
Technology Platforms & Product Owners; Cyber Security (ISOC)
Process Excellence & Capabilities (PEC); Data Governance
Market Finance/Tech teams; Internal Audit; External Auditors
TRAVEL
Limited global travel depending on portfolio needs.
WHAT WE OFFER
Flexible working options, family-friendly and inclusive workplace, and opportunities for growth and development.
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