Field Service Technician- Middlesbrough page is loaded
Field Service Technician- Middlesbrough
Apply locations Middlesbrough, United Kingdom time type Full time posted on Posted Yesterday job requisition id R315025
Gaming:
Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.
Position Summary
Location: Middlesbrough
Salary: £24,000 basic salary plus additional £1,300 shift allowance
Company Overview: Light & Wonder, a prominent entity in the gaming and betting industry, is actively recruiting Field Service Technicians to oversee customer sites in the Bradford area. With a commitment to excellence, our organization thrives on delivering superior service, installations, and repairs for cutting-edge betting and gaming terminals.
Responsibilities:
* Execute new shop installations to the highest standards.
* Supervise the coordinated removal of equipment from customer premises.
* Foster and maintain positive customer relationships, providing comprehensive operating procedures, event instructions, and updates on new software/hardware.
* Conduct routine shop visits and maintenance as directed by the Line Manager.
* Log and address concerns, incidents, and customer feedback.
Qualifications
* A passion for technology with a demonstrated ability to quickly learn and adapt to new systems.
* Strong customer service skills with clear and confident communication abilities.
* Exceptional time management skills and a goal-oriented approach to work.
* Possession of a full UK driving license.
* Relevant qualifications will be considered; limited experience may be acceptable.
* Ideally, previous experience in a technical role, particularly within the gaming/electronics or IT sector.
Working Conditions: This role requires travel within the designated geography, with occasional travel to other areas for coverage. A commitment of 40 hours per week is expected, following a rolling 5 days out of 7 days working pattern. Light & Wonder provides a company van, mobile phone, tablet, and all necessary equipment.
Note: We regret to inform you that, at this time, we are unable to sponsor visas. Applicants must have the right to work in the UK.
Join Light & Wonder and be part of a dynamic team contributing to the forefront of betting and gaming technology. Elevate your career in a professional and innovative environment. Apply now to become a valuable member of our growing team.
About Us
Light & Wonder, Inc. is the leading cross-platform global games company. Through our land-based gaming, iGaming and social gaming businesses, we deliver unforgettable experiences by combining the exceptional talents of our 6,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices.
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