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Study and technical support advisor

Cannock
Permanent
Phoenix Health & Safety
Support advisor
Posted: 12 July
Offer description

Phoenix Health & Safety

Hednesford, Cannock WS12 2HA, UK £35,000 - £40,000 DoE Permanent Advertised on: 11/07/2025 Hednesford, Cannock WS12 2HA, UK £26,000 - £28,000 per annum, DoE + up to £10,000 commission per annum Permanent Advertised on: 02/07/2025 Hednesford, Cannock WS12 2HA, UK Up to £40,000 DoE + up to £20,000 commission per annum Permanent Advertised on: 06/06/2025 Cannock WS12, UK Competitive, DOE + Benefits! Permanent Advertised on: 06/06/2025 Hednesford, Cannock WS12 2HA, UK £24,500 per annum Permanent Advertised on: 06/06/2025

Phoenix Health & Safety – About Us

About Us

Since 2005 we’ve put our customers first at Phoenix, priding ourselves on providing the best possible experience for customers, so they can get the health and safety training they need.

Who we are

After building years of industry experience, our founder and Chief Executive Officer, Nick Higginson, noticed a lack of health and safety training organisations who put their customers first. That’s why he founded Phoenix HSC, a company which puts the ‘customer’ back in customer service, providing hassle free guidance and expertise to guide customers through the minefield of health and safety legislation.

What we do

Phoenix offers a range of training and services to meet your organisation’s health and safety training needs. These include:

1. Our range of training courses, including accredited NEBOSH, IOSH and IEMA courses, NVQ diplomas and our range of specialised short courses.
2. Studying our courses in the way that suits you: in the classroom, whether it be in-person or virtually, in-house, or through e-Learning.
3. Advice from our Account Management Team, helping our corporate and enterprise level customers find the best solutions for their health and safety training.
4. The services of our invaluable Study Support team- here to provide you with the knowledge you need as you study your health and safety course.
5. The Phoenix Pass Pledge, our promise to students that lets them continue their studies at no additional cost if they fail an exam- you just need to pay to retake it.

Always Going Beyond

Responding to customer feedback isn’t the only way we’re looking to improve though. We’re always working to improve the range and quality of our services so that customers have the best experience possible. In recent years this has included:

6. Working with IEMA to offer a range of courses aimed at environmental sustainability
7. Revamping our website to make finding the training you need easier than ever
8. Significantly increased the frequency of our virtual classroom courses, with IOSH Managing Safely now running every week

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