Who Are Absolute
Taste and What Do We Do?
We are an innovative culinary and customer service
provider, dedicated to delivering inspirational food and experiences that
redefine customer satisfaction. With a commitment to excellence and a passion
for pushing boundaries, we continue to grow from strength to strength.
As a small,
dynamic team of event professionals, we specialize in creating exciting,
well-managed, and sustainable events, while fostering strong working
relationships. We're looking for individuals who share our fun, resilient, and
hardworking values to join our supportive, high-performing team.
This is an exciting opportunity to be part of a
highly regarded organisation dedicated to success and a positive, empowering
culture.
About The
Role
We are seeking an experienced Trackside Manager to join our dynamic team, leading the delivery of
exceptional live events.
Cadillac Racing trackside hospitality is
fundamental to the long-term success of existing partnerships and the growth of
Cadillac’s commercial opportunities. Partners and senior stakeholders expect an
exceptional standard of service throughout their trackside experience, and as a
collective team we hold ourselves fully accountable to consistently delivering
at this level.
The Hospitality Manager role with Absolute Taste is
pivotal to this success, acting as the key interface between the Cadillac
Hospitality team and the Absolute Taste trackside operation. Working in
seamless collaboration, the role ensures alignment, clarity, and excellence
across all aspects of hospitality delivery.
The Hospitality Manager must demonstrate a genuine
passion for premium hospitality and guest experience, with the leadership
capability to inspire, guide, and motivate teams to deliver outstanding service
at every touchpoint. This role plays a critical part in protecting the Cadillac
brand, enhancing guest perception, and setting the benchmark for world-class
trackside hospitality.
Location: Global
travel with some time spend in Bicester office or at Cadillac’s HQ.
Key
Responsibilities of the Trackside Manager:
* Lead, motivate, and inspire FOH and BOH teams to maintain
professionalism, pride, and service excellence.
* Deliver
world-class hospitality to Cadillac guests and senior stakeholders,
ensuring a memorable Paddock experience.
* Maintain
impeccable service and presentation standards with attention to detail
across all guest touchpoints.
* Ensure
consistency of service standards during peak volumes and high-pressure
situations.
* Thrive
in a fast-paced environment, adapting plans and priorities in
collaboration with the Cadillac Hospitality and Events team.
* Communicate
effectively with internal teams, external suppliers, and guests to ensure
seamless hospitality delivery.
Strategy:
* Collaborate
with the Cadillac Event Team and Absolute Taste team to refine processes
for best-in-class hospitality.
* Work
with the Cadillac Hospitality and Events team on personalised guest experiences
and bespoke events, including Paddock and Pit Lane dinners.
* Continuously
evaluate guest experiences and internal operations, suggesting
improvements where necessary.
* Act as
an ambassador for Cadillac and Absolute Taste, upholding brand values and
service excellence.
* Monitor
team morale and wellbeing, ensuring individual needs are considered and
practices adapted accordingly.
* Budget and Finance:
* Contribute
to tracking trackside hospitality spend, assisting with overall budgets
and forecasting.
* Make cost-effective
decisions while maintaining premium food and beverage quality and service
standards.
* Adhere
to company finance processes, including raising POs, submitting expense
claims, and processing supplier invoices.
On-Site Delivery:
* Attend
all F1 races and test events, deputising for the Project Lead as needed.
* Plan,
coordinate, and lead all aspects of trackside hospitality operations,
including set-up, maintenance, and breakdown.
* Ensure
hospitality areas are delivered on time and maintained to agreed standards
throughout each event.
* Build
strong relationships with guests, partners, and stakeholders to provide a
highly personalised service.
* Collaborate
with the Cadillac Hospitality and Events team on pre-event planning and
effective contingency measures.
* Resolve
issues quickly and creatively to ensure guest satisfaction and smooth
operations.
* Oversee
logistics, ensuring full accountability, security, and tracking of stock
and equipment.
* Complete
pre- and post-service checks and reports, identifying opportunities for
continuous improvement.
* Support
ad hoc travel planning and handle disruptions calmly and effectively.
What We Are
Looking For:
* Proven experience in high-end hospitality in either events or
restaurants
* Ability to manager and mentor a team in a fast paced environment
* Exceptional attention to detail
* Willingness and flexibility to travel extensively, including
attendance at all F1 races and test events
* High proficiency in Microsoft Excel and a willingness to use
AI-powered tools
Why Join Us
at Absolute Taste?
Join a fast-growing and
innovative company that is redefining customer experiences in the culinary and
event space. We offer an empowering team culture, the opportunity to work on
exciting, well-managed events, and a supportive, resilient team environment.
We are committed to supporting your career growth
with thorough training and ongoing development.
You can also enjoy benefits such as:
* 25 Days holiday + Bank Holiday
* 3% Pension
* Life Assurance
If you're ready to make an impact in a fast-paced
environment and contribute to the success of Absolute Taste, apply today and
join our team!
We are committed to being an equal opportunities
employer.