We are looking for a proactive and detail-orientated individual to join our busy and supportive aftersales team. This is a fantastic opportunity for someone who thrives in a busy environment, enjoys keeping things organised and is eager to develop their skills in a fast-paced setting.
Duties & Responsibilities
Providing efficient and accurate administrative support to the aftersales team
Communicating to customers via the telephone and emails
Handle enquiries professionally and efficiently
Assist with the booking of hotel rooms on a weekly basis
Ensure internal systems and databases are kept up to date
Assist with the scheduling of the service engineers work
Provide holiday cover for other administrative teams when required to do so
Skills -
Excellent attention to detail
A can-do attitude
Excellent communication skills
Ability to deal with difficult customers
Experience -
Experience in a similar role is desirable but not essential
Personal Attributes -
Driven
Willingness to learn
Motivated
Resilient
Strong interpersonal skills
Friendly & Approachable
Methodical in your work
Ability to prioritise
Team player
Qualifications -
GCSE (or equivalent) Maths and English
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