Resident Liaison Officer - Kitchens & Bathrooms £19.00 - £22.00 per hour (Umbrella) SY6 We are very keen to speak to candidates looking for a Resident Liaison Officer role where you'll have the opportunity to work remotely when not on site, while supporting a Kitchens & Bathrooms refurbishment programme for a well-established housing provider. This contract runs until March 2026, with the office based in West Brom, but the patch covers Shropshire (SY6), so the Resident Liaison Officer will be visiting residents and liaising with contractors regularly. Key Responsibilities as a Resident Liaison Officer: Act as the main point of contact for residents during kitchen and bathroom upgrades Book appointments, send letters, and manage no access issues Door knocking and face-to-face visits with residents as needed Liaise with contractors to ensure works are delivered smoothly and on schedule Support residents with queries and complaints We are very keen to speak to candidates who have experience as a: Resident Liaison Officer Tenant Liaison Officer Housing Officer Customer Liaison Officer Additional Information: Resident Liaison Officer - Kitchens & Bathrooms £19.00 - £22.00 per hour (Umbrella) SY6 Driving is essential Face-to-face interviews next week preferred (Teams available if needed) Start date ASAP If this role is of interest or you would like more information, click apply or give Tiyana a call on (phone number removed) or email (url removed)