Client Success Manager
Immediate start
Monday to Thursday 8am - 5.30pm whilst training
then hours change after 2 month probation to 11am - 9pm Monday to Thursday
£30,000
**Sales Experience Required**
The Role
We're looking for a driven Client Success Manager with proven sales experience to grow revenue across our lapsed and existing accounts. This role blends relationship management with proactive selling - owning accounts, closing deals, and delivering outstanding service while representing the brand at the highest level.
Key Responsibilities
* Grow sales revenue within the house client base
* Act as the main point of contact and deliver first-contact resolution
* Chase quotes, close orders, and secure deposits and balance payments
* Manage orders end-to-end, including shipping updates and follow-ups
* Resolve client issues quickly and professionally
* Maximise touchpoints using approved sales techniques
* Maintain accurate CRM records and client communications
* Represent the brand professionally at all times
* Support and attend domestic and international trade shows
About You
* Proven sales experience (essential)
* Confident communicator by phone and email
* Strong relationship builder with a commercial mindset
* Highly organised and KPI-driven
Working fully onsite in East Sussex, this role is 4 days a week Monday to Thursday 8am - 5.30pm for 2 months while training then the hours will be 11am - 9pm
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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