Residential Block Manager
Our client, a highly regarded and exclusive residential estate agency and property management company, is looking to strengthen their property management department with someone who has a few years of experience.
The company believes in delivering only the best in customer service and making every client/customer interaction enjoyable. With an incredible marketing team, motivated and passionate leaders, our client offers a fantastic and fun working environment that breathes excellence.
Suitable candidates will have a minimum of 4 years residential property management experience covering residential and block management. You must be comfortable working in a challenging yet enjoyable role and be able to handle responsibilities independently.
The job will involve the following:
Manage a specific portfolio of mainly residential blocks, as well as some commercial and mixed-use properties.
Liaise with Directors, clients, developers, leaseholders, tenants, or contractors verbally or in writing.
Manage reactive maintenance works, including obtaining quotes and instructing works.
Ensure compliance across your portfolio for all health and safety aspects.
Handle documentation and correspondence with residents, along with service charge enquiries.
Manage insurance claims, leasehold sales enquiries, Notices of Transfer, and submission of Companies House documentation.
Develop a good understanding of service charge budgets, leases, and management agreements relevant to your portfolio.
Set annual budgets for your buildings and assist with year-end accounting enquiries.
Manage major works, including the s20 process.
Communicate relevant updates to tenants.
Maintain good time management.
Attend Board, AGM, EGM, and residents' meetings.
Maintain files and perform ad hoc tasks to ensure departmental efficiency.
Respond professionally to calls and emails, providing excellent customer service.
Conduct regular inspections, monitor conditions, and supervise site staff and contractors.
Perform other tasks as reasonably allocated by the Directors.
If your experience aligns with the above and you're eager to join a professional, forward-thinking company, please contact us.
Salary: £45K negotiable + Benefits
For further information, please contact Grant Kaveney at GKR International on 0207 048 3304 or email: grant@gkrlondon.com
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