Job Description
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Your new firm
\nOur client, a collaborative and nurturing international firm, is looking for a Technical Claims Handler to join their Professional Indemnity team in Bristol, who act on numerous high-value and sensitive claims for clients throughout the UK, including solicitors, surveyors, accountants, brokers, engineers, architects and their insurers. This role is based in our client's Bristol office however you will be able to work remotely from home for part of the week if desired as the firm operates a hybrid working policy.
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\nYour new role
\nIn this role, you will play a key part in protecting both the insurer's and insured's positions by identifying information gaps and conducting thorough investigations into notifications. You'll provide clear, outcome-focused guidance to insureds and brokers, ensuring a high standard of service. A strategic approach to claims resolution will be essential, balancing commercial considerations and cost-benefit analysis. You will manage a full caseload of professional indemnity claims with minimal supervision, demonstrating a solid grasp of delegated authority principles and reporting obligations. Additionally, you'll support managers in supervising team members, identifying training needs, and delivering both individual and group training sessions. Building strong relationships with clients and suppli...