Role Field Service Maintenance Engineer Location Birmingham, West Midlands Working hours Full time Monday to Friday - 10 hour days must be flexible with working hours will be put on a rotad basis after training Capacity of role Permanent position Salary Up to £45,000 per annum company van/company car allowance Our client is a leading manufacturer looking to add a field service maintenance engineer to their team. Candidates will need to be experienced within their field ideally with fire suppression or watermist knowledge. Main duties will include- ? Ensuring that all necessary equipment and service kits to conduct the assigned work is on works van and for liaising with the office for additional supplies where necessary ? Maintaining a professional relationship with customers and their staff and for being accountable for own conduct as a representative of the business ? Performing all maintenance and repair work thoroughly, in a safe manner, and in accordance with all laid down service instructions. Ensuring system items removed from customer premises are labelled as necessary to identify the part and issue ? Ensuring all paperwork, whether in hard copy or required to be completed via an issued tablet/iPad, in respect of each job is completed properly and is received by the office in a timely manner and in good condition. ? Report all call-outs to the Office as soon as possible. During nominated call out periods ensure phone is kept on and is responded to in a timely fashion. On receipt of call out schedule keep nominated call out dates free of holiday and other commitments and notify the office immediately of any perceived conflicts. ? Maintaining allocated service vehicle in a good condition and for performing all daily and weekly checks, and for ensuring completed check sheets are received by the office in a timely manner and in good condition. ? To drive responsibly at all times and in compliance with all legal road requirements. ? Ensuring that all work equipment is maintained, including: Ladder checks and tags, PAT testing, Calibrations, and associated pre-use checks. ? Ensuring that all purchases made in respect of the assigned company credit card is wholly necessary and for the sole use of work related purchasing. ? Maintaining credit card sheets and receipts and any other paperwork which may be required by the finance dept. ? Complete all assigned training courses within timeframe allocated. ? Maintain good communications with colleagues, responding in a timely manner to emails, text messages or phone calls and ensuring relevant information is passed on quickly ? Observe all company QHSE policies, procedures and other instructions and ensure all concerns observed or reported are submitted to the QHSE Compliance department. Candidate attributes ? Good knowledge of water mist fire suppression systems and the wider fire prevention sector. ? Technical Experience in similar field engineer roles. Demonstrates the technical competence and awareness required to pass manufacturer courses on the equipment to be maintained and repaired, or has relevant technical qualifications for work being performed. ? Electrical engineers should be qualified to at least Level 3 and ideally hold 17th Edition. Customer focus Ability to communicate directly with customers and maintain good relationships. ? Information Technology Proficient in the use of mobile technologies. E.g. Smart phones, Tablets. ? Construction Scheme (CSCS) Card Have passed, or able to pass the CSCS Health & Safety Test. Holds a relevant CSCS or related scheme competency card. Please apply for this role with a CV and covering letter to Gemma at or call (01842) 820409 for additional information Skills Required Maintenance, Fire suppression, CSCS, Driving licence, 17th Edition, Qualifications Required CSCS, Driving licence, 17th Edition Keywords Maintenance, Fire suppression, CSCS, Driving licence, 17th Edition,