Detention Custody Officer - Liverpool Reporting Centre
Join to apply for the Detention Custody Officer - Liverpool Reporting Centre role at Mitie Cleaning & Hygiene Services.
Overview
Detention Custody Officer (DCO) – Immigration Services in-Country Escorting Services (ICE) – Capital Building Holding Room, Liverpool.
Contract: 27 hours per week. Salary: £17,901 per annum. Training: 4-week fully paid training course. SHIFT PATTERN: Tuesday-Thursday 08:30-17:30, 27 hrs per week.
Who We're Looking For
* Respectful, caring, and resilient individuals with: strong communication and interpersonal skills
* A calm and non-judgemental approach
* Great problem-solving abilities
* The ability to stay composed under pressure
What You'll Be Doing
As an In-Country Holding Room DCO, you'll be responsible for:
* Ensuring the care and welfare of all immigration residents in the holding room
* Maintaining high security and safety standards while treating residents with dignity and respect
* On occasion, escorting and transporting individuals in our care, driving a small minibus-sized vehicle and ensuring the safe transportation of those in your care
* Shifts pattern will be 3 shifts per week. Tuesday-Thursday day shifts 08:30-17:30 (27 hours)
This role requires flexibility.
Experience and Training
No Experience? No Problem! No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus. Your journey begins with a 4-week paid training course, including a 7-day residential program in Oxfordshire. Over the next 12 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Essential Requirements
* Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen
* Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
* Have lived in the UK continuously for the past 5 years, with no single absence over 3 months
* Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting
* Hold a full UK manual driving licence (at least 12 months of experience)
* Have fewer than 7 points on your licence and no driving bans in the last 12 months
* Pass a red/green colour-blind test (essential for airside driving requirements)
* Must be eligible for airside pass
Important: If you do not have a valid UK passport and a full UK manual driving licence, we cannot proceed with your application.
Why Join Us?
* Work-life balance – structured shifts for stability
* Career growth – start with a Level 3 Apprenticeship, with opportunities for leadership roles
* Comprehensive benefits – pension, private medical cover, share schemes & exclusive retail discounts
Application Process
* Successful candidates will be invited to an assessment day, which includes:
* Interview
* Capability assessments
* Full vetting screening
Ready to take the next step? Apply now and start your journey with us.
We offer a range of lifestyle benefits, including a virtual GP,Salary Finance scheme, Choices lifestyle platform, and discount programs. For example, access to earned pay before payday, holiday options, insurance and pension enhancements, and sharing schemes may be available.
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please let us know by emailing us.
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