We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
#Itallstartswithyou
Location
Hybrid: 1-2 days at our Support Centre in Coleshill, Birmingham.
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Why The Works?
🏆 10th Best Big Company to Work For 2024 - 'Best Companies'
We don’t just sell products.
We inspire reading, learning, creativity and play.
The Works. It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.
This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.
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Become a Junior Merchandiser
As an Junior Merchandiser, you’ll be at the heart of bringing our product ranges to life, ensuring our customers always have access to the right products at the right time. You’ll collaborate closely with the Merchandising and Buying teams to forecast demand, analyse sales trends, and manage stock levels, all while helping to create an exceptional shopping experience.
Your role is crucial in making sure our products are available where and when they’re needed most, driving both customer satisfaction and business success. From managing stock allocations to supporting in the execution of exciting product ranges, you'll play a key part in ensuring that we meet our sales goals while keeping inventory in perfect balance.
By leveraging data, monitoring stock performance, and helping shape key business decisions, you’ll contribute to the bigger picture of delivering the best possible product offering – making a direct impact on the success of the business and the experiences of our customers.
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Your Mission
* Oversee the timely delivery of stock into the warehouse: Ensure stock is available when needed, meeting KPIs and timelines across all channels, to keep our customers’ experience seamless.
* Support on-time delivery through merchandising milestones: Collaborate closely with teams to resolve issues and ensure smooth communication with suppliers, keeping everything on track.
* Master merchandising systems: Leverage systems to manage intake and stock positions, ensuring everything runs smoothly behind the scenes.
* Collaborate with the Merchandising Assistant on allocations: Plan initial allocations and launch builds, ensuring stock and availability targets are met to create a great shopping experience.
* Maximise stock availability and efficiency: Identify opportunities to adjust system parameters, improving stock flow and availability across all channels.
* Own and manage order management: Ensure all orders stay within budgetary control and meet critical path deadlines, keeping everything organised and on track.
* Take charge of SKU level forecasts: Optimise sales, stock holding, margin, and availability through accurate forecasting and planning.
* Review key line forecasts weekly: Work closely with the Merchandiser to propose rebuys, order adjustments, and cancellations to keep stock in line with demand.
* Monitor weekly trading performance: Identify issues and opportunities in real time and provide insightful analysis to support decision-making.
* Complete attribute analysis for range reviews: Support the Merchandiser with detailed analysis to refine ranges and assess promotional effectiveness, ensuring we meet customer needs.
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Skills/Behaviours That Will Set You Apart
* Your tech-savvy: You have a strong command of Microsoft Excel, Word, and Outlook, and you're always excited to dive into new systems and expand your skills.
* Numbers don’t scare you: You enjoy analysing data, spotting trends, and using insights to drive smart decisions that make an impact.
* Experience in retail: Whether in the retail sector or a customer-facing role, you know what great service looks like and always bring positivity, energy, and a can-do attitude to every interaction.
* Attention to Detail: You have a sharp eye for the finer details, ensuring everything is accurate and done right the first time.
* Organisation & Time Management: Able to manage multiple tasks and deadlines in a fast-paced environment while staying focused and efficient.
* Problem Solving: Proactive in identifying issues and suggesting solutions to keep things moving smoothly.
* Teamwork & Collaboration: A supportive team player who enjoys working together to achieve shared goals.
* Commercial Awareness: Understands the wider business context and the importance of stock, sales, and margin in driving performance.
* Communication Skills: Clear and professional communicator, comfortable working with cross-functional teams, suppliers, and stores.
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Our PERKS really are ‘The Works’
* 💪 25% Colleague Discount! - Plus, exclusive Double Discount days!
* 😎 MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
* 🏡 Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
* 🚀 Holiday – 33 days including bank holidays.
* 💃 Holiday Purchase - Purchase an additional 5 days
* 🎓 Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
* 💸 Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
* 🏬 Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
* 💛 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
* 🩺 Healthcare Cash Plan – To support your everyday healthcare costs
* 🥳 And loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.
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Our Purpose
To inspire reading. learning, creativity and play - making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do
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We Listen. We Care
Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.
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Promoting Diversity, Inclusion, and Applying Reasonable Adjustments
At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).
We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!