ExtraCareSchemeManagerWeareseekinganexperiencedandcustomer-focusedSchemeManagertoprovidetemporarycoveracrosstwoprivateshelteredresidentialleaseholdschemesinTaunton,working30hoursperweek. ExtraCareSchemeManagerTherolewillinvolvedeliveringahigh-qualityhousingmanagementservice,ensuringresidentsfeelsafe,supportedandabletoliveindependentlyintheirhomes. ExtraCareSchemeManagerYouwillactasthemainpointofcontactforleaseholders,providingadviceandpracticalsupportonday-to-dayhousingmatters,monitoringthecondition,safetyandcleanlinessofcommunalareas,andworkingwithcontractorsandmanagingagentsasrequired. ExtraCareSchemeManagerThepostholderwillalsotakeaproactiveapproachtoresidentwellbeing,promotingasenseofcommunity,addressinglow-levelissuesbeforetheyescalate,andsignpostingtorelevantserviceswhereappropriate. ExtraCareSchemeManagerStrongcommunicationskills,aconfidentandempatheticapproach,andpreviousexperienceofworkinginahousingorsupportedlivingenvironmentareessentialtoensureaprofessional,responsiveandresident-focusedserviceismaintainedthroughouttheassignment.