Overview
Dental Administration Support - Part Time role at Oxford Health NHS Foundation Trust. This role will support the Dental Referral Co-ordinator in the day-to-day operations of the Dental Referrals team within the Oxfordshire Community Dental Service. The post holder will help ensure smooth and efficient processing of referrals, handle queries from patients, carers, and professionals, and manage various administrative tasks to support the wider service, including the Senior Management Team. In addition, you may provide cover as a dental receptionist across our Dental Clinics as needed to accommodate leave, sickness, or other absences.
Responsibilities
* Support the Dental Referral Co-Ordinator in day-to-day operations of the Dental Referrals team.
* Ensure smooth and efficient processing of referrals; handle queries from patients, carers and professionals.
* Manage administrative tasks to support the wider service, including the Senior Management Team.
* Provide cover as a dental receptionist across our Dental Clinics as required (e.g., during leave or sickness).
Qualifications
* Strong administrative and reception experience, including use of Microsoft Office (Excel, Word) and dental software.
* Ability to manage multiple priorities (calls, patients, admin duties) under pressure and meet deadlines.
* Excellent communication and telephone manner, with experience interacting with patients, including those with additional needs.
* Team player with flexibility, attention to detail, and commitment to confidentiality.
* Experience in an NHS and dental environment, including handling cash and banking procedures.
Benefits
* Excellent opportunities for career progression
* Access to tailored individual and Trust-wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Contact / Further details
For further details or informal visits contact: Ellie Weston, Administration Manager. Email: Ellie.Weston@oxfordhealth.nhs.uk. Telephone: 01865 904040.
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