Tag Heuer seeks a full-time Sales Associate for its Bluewater Showroom.
At TAG Heuer and as a member of the LVMH Watches & Jewellery division, you will have the opportunity to work with some of the most iconic luxury timepieces in the world and play a key role in crafting an unforgettable experience for our clients. You will have access to exclusive training and development opportunities to empower you and feed a curiosity and growth mindset.
About The Applicant:
A PERFORMANCE-DRIVEN SALESPERSON WHO CONSISTENTLY SEEKS TO ACHIEVE SALES TARGETS THROUGH SELLING TECHNIQUES & COLLABORATION
• Plays a central role on the sales floor, increasing boutique sales and achieving the objectives, by working on his/her own KPIs, always delivering memorable experiences & services in store
• Supports colleagues & other team members in the boutique
• Always has omnichannel sales in mind to ensure the best client experience (taking into consideration all possible clients’ touchpoints)
• Proposes new ideas to develop sales (merchandising, events, product mix…)
A CLIENT DEVELOPMENT SPECIALIST WHO LEVERAGES ALL AVAILABLE RESOURCES TO BUILD LONG-LASTING PERSONAL CONNECTIONS WITH CLIENTS
• Embodies TAG Heuer’s brand DNA and acts as a passionate Brand Ambassador in and outside the boutique, especially at events
• Achieves individual clienteling objectives (number of outreaches, appointments, sales from appointments…), leveraging all the tools provided
• Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalising on all opportunities to grow the business
• Communicates the brand story & DNA in an inspiring way, as well as advantages and technical details to build trust and long-lasting relationship
AN ACTIVE CONTRIBUTOR TO OPERATIONS EXCELLENCE WHO RESPECTS RETAIL & ADMINISTRATIVE PROCESSES ON THE FLOOR
• Contributes to all daily processes under the supervision of the Boutique management (inventory, cash, security, store opening and closing…)
• Leverages properly all tools (CEGID, Salesforce) and performs VM
• Coordinates Aftersales operations until the return of the watch
• Applies rigorously all guidelines related to grooming, attitudes, and Visual Merchandising (window animation, product presentation, catalogues…)
• Contributes to a positive, inclusive and supportive work environment
• Contributes to the store maintenance
• Ensures compliance with internal control policies