DiPerk Power Solutions are the only authorised OEM distributor for Perkins in the UK and Ireland, providing support for complex or minor repairs and regular interval servicing for plant, electric power, agricultural or marine equipment.
Major Job Functions:
1. Communicate with customer / End user to ensure knowledge of customer procedures, adhere to site requirements. Provide an estimate of arrival time. (10%)
2. Perform pre-task assessments to ensure the site and tasks are safe and in line with Diperk/Finning safety standards. (20%)
3. Carry out complex diagnosis to determine the cause of engine problems, including mechanical and electrical issues, using Perkins EST and specialist diagnosis equipment. Provide detailed reports for quoting. (25%)
4. Identify parts required for repairs, requisition parts, and plan service re-visits with the customer. (10%)
5. Undertake major overhauls, minor repairs, and preventative maintenance on Perkins engines, including component removal, dispatch, and reinstallation. (25%)
6. Support call-out rota for out-of-hours breakdowns, with travel across the UK and occasional overnight stays. (10%)
Specific Skills:
* Ability to work autonomously and as part of a team
* Strong interpersonal skills and relationship-building abilities
* Excellent planning and organisational skills under pressure
* Adherence to processes and best practices
* Problem-solving and analytical skills
* Motivated, dynamic self-starter
* High attention to detail
* Champion health & safety
Knowledge:
* Experience with diagnosis tools and equipment
* In-depth knowledge of diesel engines and engine systems including aftertreatment
* Power generation systems knowledge
* Warranty processes (desirable)
Accountability:
* Conduct site risk assessments and prepare method statements
* Inspect and test completed machines, report defects, and ensure safety compliance
* Complete service reports and warranty documentation for billing
Education & Experience:
* Engineering qualification at NVQ level 3 or equivalent
* Minimum 5 years’ experience in a field service environment
* Experience working with customers and heavy earth-moving equipment
* Construction, static machines, power generation experience
* Full UK driving license
The candidate will be provided with a service van, laptop, and mobile phone, along with distributor-level training using the latest diagnostic equipment.
As part of the Finning Group, DiPerk benefits from world-class facilities, technology, tooling, and safety and quality standards.
If you are interested in working for a global organization offering industry-leading training and a competitive package, apply online today!
Finning values diversity and inclusion, being an equal opportunity employer. We encourage all individuals to apply and will provide reasonable accommodations during the recruitment process if needed.
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