Programme duration 12 Months and 3 Months End of Point Assessment Programme name Level 2 - Customer Service Practitione JZM Porsche is a distinguished company located in Kings Langley, United Kingdom, specialising in Porsche vehicle services and expertise. With a strong reputation for quality and precision, JZM Porsche provides customised servicing and maintenance to meet the unique needs of customers. The company prioritises excellence, professionalism, and customer satisfaction. JZM Porsche is recognised as a leading service provider in the automotive industry. Job description This is a full-time, on-site role located in Hertfordshire for a Car Parts Advisor Apprentice. The Apprentice will be responsible for assisting with the sourcing, organising, and inventory management of automotive parts. Daily tasks include: Receiving and sorting deliveries Handling internal and external customer inquiries about parts Maintaining accurate stock levels and collaborating with the team to support workshop requirements. The role presents an excellent opportunity to develop industry-specific knowledge and gain hands-on experience in a professional automotive environment. You will require a Driving License (No Points) To become an apprentice, you must: Be 16 or over Not already be in full-time education As an apprentice, you’ll: Complete a customer service apprenticeship standard Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace Learn and train for a specific job Get paid and receive holiday leave Get hands-on experience in a real job Study for at least 20% of your working hours Complete assessments during and at the end of your apprenticeship Be on a career path with lots of future potential Be entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK For more information about Inspiro Learning’s apprenticeship delivery and what it entails please click here to watch a short video Future Prospects We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Skills required Strong organisational and inventory management skills Knowledge or keen interest in automotive parts and their applications Effective communication and customer service skills Ability to learn and operate inventory management systems Attention to detail with the ability to work in a fast-paced environment Keen willingness to learn and develop within the automotive industry Basic computer proficiency for data entry and record maintenance Ability to work well both independently and as part of a team Qualifications required Good level of Maths/English/IT Personal qualities Good Communicator Reliable Things to consider This vacancy may close early if sufficient applications are received and you may be invited to an interview before the closing date. Please ensure you apply early to avoid disappointment. Must hold a driving license with no points. Application instructions To continue please click apply to fill in a brief application form. Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. If you are eligible/suitable your details will then be passed on to the employer .