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Creative Operations Director, West Midlands
Client: Other Things
Location: West Midlands
Job Category: Other
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EU work permit required: Yes
Job Views:
6
Posted:
26.06.2025
Expiry Date:
10.08.2025
Job Description:
TL;DR
Love games? Love getting things done even more? We’re looking for a Creative Operations Director to bring order to the chaos, keep projects profitable, and help shape the future of our agency. Must know their way around a budget, a schedule, and a production pipeline. And not be afraid to get stuck in.
WHO ARE OTHER THINGS?
We’re a creative agency focused on gaming and entertainment industries. We produce videos, websites, marketing and brand assets, and other creative content for some of the world’s biggest gaming brands.
We’re called Other Things.
WHAT’S THE JOB?
We need someone to bring structure to the chaos and clarity to the creative process. A seasoned Creative Operations Director familiar with studio workflows who’s hands-on and strategic.
This senior role involves ensuring projects run smoothly, on time, on budget, and without burnout. You’ll manage resource allocation, refine systems, and work closely with leadership to shape growth. You’ll also handle daily operations, client communications, and team management.
While strategic, you’ll also be involved in day-to-day activities like standups, updating timelines, and coordinating freelancers. Client-facing skills are essential, especially around timelines, scopes, and approvals. A network of reliable freelancers is a plus.
This role offers a chance to significantly influence our working practices and growth trajectory.
KEY RESPONSIBILITIES
* Manage daily and strategic operational health of the studio.
* Implement systems and workflows to improve efficiency and quality.
* Oversee resource planning and capacity forecasting.
* Build and optimize delivery pipelines from briefing to delivery.
PROJECT & ACCOUNT OVERSIGHT
* Monitor project scope, timelines, and budgets.
* Act as escalation point and problem solver.
* Collaborate with clients and creative leads for delivery excellence.
CLIENT & STAKEHOLDER MANAGEMENT
* Lead delivery for key clients.
* Support proposals with operational insights.
* Maintain professional communication around delivery and resourcing.
* Align client expectations with team capacity.
* Onboard new clients.
TEAM & CULTURE
* Promote ownership, accountability, and collaboration.
* Help attract top talent, both freelance and full-time.
COMMERCIAL & STRATEGIC INPUT
* Report on studio performance and profitability.
* Assist with business planning and growth strategies.
* Support pitches with operational insights.
HOW TO APPLY?
Tell us why you’re interested and what you bring to the role. Send your CV and relevant work samples to us.
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