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Student services officer

Burton
Bishop Burton & Riseholme College
Student services officer
Posted: 19 February
Offer description

£24,029 (actual salary for 30 weeks per year £20,578)

37 Hours Per Week Monday to Thursday 8.30-5pm, Friday pm

Are you someone who thrives in a busy, student-focused environment and enjoys being the first point of contact for learners? You might already be working in a dynamic customer-facing role within an educational setting, a support service, or a community-focused organisation. Perhaps you're currently part of a school or college front-of-house team, supporting young people, managing enquiries and providing calm, confident guidance when they need it most.

You could be working as a receptionist, student support assistant, welfare officer or customer service advisor—somewhere where no two days are the same and where your ability to communicate clearly, stay organised and keep accurate records makes a real difference. You're used to dealing with diverse groups of people, including young adults and those with SEND, and you take pride in offering clear information, practical support and a reassuring presence.

Based at a busy campus, you're the person others rely on to solve problems, manage multiple priorities and maintain a warm, professional approach even under pressure. You're confident using Microsoft Office, handling enquiries in various formats, and keeping systems and processes running smoothly. You may also already be involved in events such as open days, progress evenings or student forums.

If you recognise yourself in this, you could be exactly who we're looking for.

Shortlisting for this role will be based solely on the information provided in the application form. CVs will not be considered during the shortlisting process. Please ensure that your application clearly demonstrates how you meet the essential and desirable criteria outlined in the person specification.

For the Vacancy Pack and Person Specification please click here.

If you are viewing this vacancy from an external jobs board please visit Bishop Burton/Riseholme College website, scroll to the bottom and select 'Work for Us'.

Bishop Burton College promote equality, diversity and inclusion ensuring fair treatment, representation, and opportunities for all individuals, regardless of their background or characteristics. We see this as essential for creating inclusive environments and fostering innovation and creativity.

Benefits

In addition to working in a beautiful rural environment, you will benefit from the following:

* Local Government Pension Scheme This is a defined benefit scheme with generous employer contributions
* 40 days leave including 25 days annual leave, concessionary days and bank holidays, all leave is pro-rata for staff employed on a part-time contract
* Cycle to work scheme
* Free car parking
* A range of on-site catering facilities
* Optional health cash plan
* Employee Assistance Programme
* Discounted gym membership at the on-site gym
* Dedicated health and wellbeing programme
* Career development opportunities
* Free will writing service
* Generous sick pay and compassionate leave scheme
* Enhanced maternity/adoption pay
* Free eye tests
* 15% Discount on Tickets at East Yorkshire Buses

Click Here for further rewards and perks.

The college does not hold a sponsorship licence so therefore this post is not open to candidates who require sponsorship under the points-based system.

If you have any queries, please contact the HR Team at telephone

Closing date: Wednesday 4th March 12 noon

Interview date: Wednesday 11th March

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. An enhanced DBS check and other safeguarding check will be carried out on the successful candidate. Bishop Burton College is committed to Equal Opportunities for all. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

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