Salesforce, the world's #1 AI CRM, is seeking an exceptional Senior Director of Solution Engineering UKI to lead our MAAD Solution Engineering team. In this strategic role reporting to the VP of Industry Solutions, you will be instrumental in driving transformational growth across our MAAD portfolio, establishing Salesforce as the preferred platform for AI, Data, and CRM solutions for banks of all sizes. We are seeking a visionary leader who embodies Salesforce's core values: Trust, Customer Success, Innovation, and Equality.
As a Senior Director, you will lead a team of solution engineers, partnering with Sales leadership to orchestrate complex, multi-cloud deals with C-suite executives at our most strategic MAAD customers. You will redefine how Salesforce demonstrates value in the MAAD sector, driving the adoption of Agentforce and Data Cloud while building a culture of technical excellence and innovation.
Key Responsibilities
Strategic Leadership & Business Impact
* Partner with MAAD Sales RVPs/AVPs to develop and execute account strategies that drive significant ACV across the MAAD vertical
* Lead C-suite engagements with Tier 1 and Tier 2 banks, positioning Salesforce as a strategic transformation partner
* Orchestrate complex, multi-cloud transformational deals ($5m+ ACV) involving Data Cloud, Agentforce, Manufacturing and Automotive Cloud, and Integration solutions
* Develop and execute the MAAD SE GTM strategy in alignment with Product Marketing, ensuring market leadership in retail MAAD, commercial MAAD, and lending
Team Leadership & Development
* Build, lead, and scale a high-performing team of MAAD SEs across multiple specialisations (Core, Agentforce, Strategic)
* Attract and retain premier talent, with proven ability to develop Principal and Distinguished SEs into future leaders
* Foster a culture of technical excellence, continuous learning, and innovation while maintaining team engagement scores of 85%+
* Establish clear career pathways and succession planning for critical roles within your organisation
MAAD Industry Expertise & Thought Leadership
* Act as the go-to expert for MAAD-specific solutions, including front-office (CRM, sales, service), middle-office (operations
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