Field Collections Agent
*No Warrant Work involved*
Annual earnings: up to £35,765 (including car allowance)
Monthly Bonus:
Do you have a full driving licence and access to a vehicle for work?
Would you love to work outdoors?
Do you want flexible working hours to suit you and your customers?
If yes, we have an excellent opportunity for you!
Please note we can only accept applications from candidates residing within the local area.
SALARY:
Starting salary from £27,965, with potential to increase, plus £4,200 p.a. car allowance & fuel card (business use only).
Our uncapped monthly bonus structure allows our Field Collections Agents to earn bonuses of £200 - £400 per month, potentially increasing annual earnings to £35,765 (including car allowance).
SHIFTS:
* Supportive working patterns for work-life balance.
* Operating hours:
o 8am – 8pm Monday to Friday
o 9am - 1pm on Saturday
* 40-hour workweek, with 10 hours during peak hours:
o Monday to Friday 4pm – 8pm
o Saturday 9am – 1pm
ROLE:
As a Field Collections Agent at Orbit Credit Services, you'll be comfortable speaking with customers to discuss options that help manage their financial situations. You’ll be region-based, covering Liverpool.
This rewarding role involves:
* Visiting customers at their homes to support them with outstanding arrears
* Handling water accounts and regulated work
* Resolving customer accounts personally
* Taking payments, setting up repayment plans, or reconnecting accounts
* Educating customers on consequences of non-payment
* Using provided iPads to update visit outcomes, requiring IT literacy
ADDED BENEFITS:
* 31 days holiday (including bank holidays and December shutdown)
* Company benefits, Employee Assistance Programme, Medicash plans
* Comprehensive five-week induction and ongoing support
MINIMUM REQUIREMENTS:
* Clear criminal record
* No CCJs or IVAs within the last 6 years
* Own a car with six points or less on licence
* Business insurance add-on for vehicle
* Technologically competent and able to work independently
Note: Candidates will undergo credit and criminal background checks. No interview proceeds if CCJ, IVA, or Bankruptcy appears, or if the right to work in the UK is not established.
Job Type: Full-time
Pay: £27,965.00 - £35,765.00 per year
Job Ref: CCAFLD
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