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We have an outstanding opportunity to join our dedicated team at our Dalwhinnie Visitor Center as a Brand Home Guide. Dalwhinnie is an iconic visitor centre that provides extraordinary visitor experiences to guests from around the globe. We captivate and educate visitors through our full-sensory interactive tour and tasting experiences. Our team members are making history every day and act as true ambassadors for this inspiring brand.
Note: This role requires weekend and evening work.
About The Team
This is a chance to be part of an ambitious and unique team committed to creating remarkable and unforgettable experiences across our venues in Scotland. Our Malt Brand Homes offer visitors an immersive, multi-sensory journey through Scottish flavors, sharing our love for Scotch whisky with a new generation. Visitors will explore whisky-making, enjoy our experiences, and purchase from our retail offerings. We aim for guests to embrace every moment with us and share our passion for our heritage. Being part of Diageo means being a torchbearer for our brands and enhancing them for future generations. If you have a genuine passion for our craft, character, and products, join us to continue the story and build a great career.
Responsibilities
* Deliver high standards of customer service and create memorable visitor experiences as part of the visitor centre team.
* Guide guests through our distillery, representing the brand and Diageo, using comprehensive training.
* Assist with ticket sales, promote our brand, and provide information about our visitor experience.
* Perform shop duties, upsell products, and merchandise in the retail area.
* Help plan and execute special events throughout the year.
Ideal Candidate
We seek individuals with character: driven, resilient, and open-minded. Passionate about customer service and teamwork? We hope so! Experience in the drinks industry or hospitality is preferred.
Working with Us
Enjoy a competitive and flexible rewards package, including:
* Contributory pension scheme
* Performance-based annual bonus
We celebrate an inclusive and diverse culture, aligning with Diageo’s purpose of “celebrating life every day everywhere,” valuing everyone regardless of background, disability, religion, gender, sexuality, or ethnicity. Diversity is key to our growth and success.
About Diageo
Diageo is the world’s leading premium drinks company, with brands like Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose is to celebrate life every day, everywhere, influencing our people, brands, and performance.
This is a unique opportunity to be part of a daring team, creating unforgettable experiences across Scotland. Join us to embrace our heritage, champion our brands, and build a meaningful career.
Inspired? Create a future worth celebrating with us!
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