Salary
£26,592 - £28,175 (£12,488 - £13,231 part time)
Hours
20 Hours per week, Term Time only, Monday – Thursday 4-9pm
Contract Type
Permanent
Location
Hele Road Campus, Exeter College
Closing Date
30/09/2025
Do you have a passion for supporting adults into education and helping them succeed?
Are you looking for a rewarding customer-facing role where you'll make a real difference to students and staff?
Exeter College is on the lookout for a warm, confident, and super-organised Evening Duty Officer to be the friendly face of the campus during our evening sessions.
In this role, you'll be the go-to person for students, staff, and visitors – offering support, solving problems, and making sure everyone feels safe, welcome, and looked after. You'll work closely with our Duty Manager, Security, and Safeguarding teams to keep things running smoothly.
What you'll be doing:
* Be the first point of contact for any questions, incidents, or emergencies in the evening.
* Offer advice and support to students, staff, and visitors.
* Manage reception services, such as answering calls from the switchboard and visitor bookings.
* Keep accurate logs of incidents and ensuring the safety and wellbeing of all site users.
We'd love to hear from you if you:
* Are confident working independently and can stay calm under pressure.
* Have experience in customer service, reception, or a front-of-house role.
* Are professional, approachable, and resilient, with a strong focus on customer care.
Ambition, Collaboration, Energy. These are our values. Watch this short video to learn more.
And see what our staff have to say here.
Benefits
We'll give you incredibly generous holidays and a superb pension scheme. You'll also get a package of amazing benefits, including free counselling and discounted supermarket shopping, spa treatments, electric cars and paddleboarding. Read more on our careers page.
Applying for the role
If you're reading this on our website, click on the apply button, below. If you're reading this advert on another site, visit our vacancies page.
The closing date for receipt of completed applications is 30th September at midnight.
Interviews will be held in Exeter on Thursday 9th October
No CVs or agencies please.
Everyone's welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality.
We're totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you're successful, you'll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and mean that when applying for certain jobs and activities, certain spent convictions and cautions are 'protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ's guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.