Desk Based Subsidence Engineer
Department: Claims Management
Employment Type: Contract / Temp
Location: Home United Kingdom
Description
New Opportunity due to Growth
Davies Group are currently seeking a proactive and organised individual to undertake claims handling and progression of Subsidence Claims instructed by our clients on behalf of Policyholders.
Your New Role
* Proactively manage subsidence claims through to completion
* Regularly update clients, policyholders and their agents
* Assist the field team in completing reports and answering calls where necessary
* Coordinate referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis
* Maintain claims on the internal system to the highest possible standard
* Manage identified and reported problems within set timescales to ensure adherence to group processes
* Provide support to the Surveying & Subsidence office team in periods of extreme volume
* Actively promote the principle of Treating Customers Fairly and maintain a high level of personal competence
What You\'ll Bring to the Role
* Proven knowledge and understanding of Subsidence in relation to insurance claims
* Knowledge or experience of managing technical building claims and the understanding of claims handling
* Excellent telephone skills with the ability to always provide the highest level of customer service
* Ability to demonstrate computer literacy with strong attention to detail
* Articulation and good communication skills
* Flexibility and adaptability, with the ability to organise own workload
* The ability to work in a fast paced and changing environment
Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Benefits
Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).
* Join us and enjoy our ever-evolving benefits, including but not limited to:
* Reward platform – discounts for over 800 retailers
* 25 days holiday (rising with service)
* Well-being centre
* Recognition programme
* Paid fertility appointments
* Fostering friendly employer
* Pension - matched contribution at 5%
* Life Assurance (4 x basic salary)
* Development, training, and professional qualification
#J-18808-Ljbffr