A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team.
WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered.
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. Technical Development - Design and develop solutions for ServiceNow workflow applications, including:
Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal
Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery
User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces
Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements
Integration and Data Management
Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub.
Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity.
Workflow data fabric and RaptorDB
ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows.
• o Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development.
• Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub.
• Expertise in integrating ServiceNow with external systems to create end-to-end workflows.
• Role is remote / flexible UK wide ( you might be requested to go to the nearest office to you from time to time)
Direct hire full time employee opportunity (B2B contract is not available).
We offer an attractive referral scheme for placements we make (Terms & Conditions apply). so if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me.
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