Claims Adjuster – London Market (Energy)
Leeds
Salary + annual bonus + exceptional benefits package
Overview
We’re expanding our Leeds‑based London Market Claims team, supporting and working closely with our London colleagues across three key lines of business:
* Marine Liability
* Energy (including Renewables)
* Professional & Financial Risks (PFR)
The role will involve handling higher volume, lower‑value claims and forming a vital part of Markel’s Claims Value Proposition. You’ll be aligned to one of the specialist lines but will collaborate widely across the team and London Market partners.
Key Responsibilities
* Managing your own portfolio of London Market claims from first notification to settlement
* Triaging, diarising and reviewing cases, applying Markel’s reserving and claims philosophies
* Updating in‑house and London Market systems with accuracy and attention to detail
* Building trusted relationships with brokers, (re)insureds, third‑party providers, and co‑insurers
* Monitoring performance of TPAs, lawyers, adjusters and raising issues where needed
* Collaborating with internal teams including Underwriting, Actuarial and Outwards Reinsurance
* Providing insights, trends and input into monthly/quarterly reporting
* Playing an active role in shaping improvements, processes, and team initiatives
About You
Must‑haves
* Previous claims experience (commercial insurance preferred)
* Strong communication and relationship‑building skills
* A proactive approach to problem‑solving and continuous improvement
* Good organisational skills with the ability to prioritise effectively
* Confidence using Microsoft Office and willingness to learn new systems
Nice‑to‑haves
* Understanding of the London Market or relevant claims systems
* Experience handling Marine, Energy (inc. Renewables), or PFR claims
* Ability to analyse claims data and identify key trends
* A collaborative mentality and eagerness to contribute ideas
Benefits
* Competitive salary & fantastic benefits package
* Annual bonus
* 25 days holiday + Bank Holidays (with buy/sell options)
* Outstanding pension scheme
* Private medical & dental cover
* Life assurance, income protection & travel insurance
* Season ticket loan and a range of other benefits
* Exceptional learning, development and career progression opportunities
Markel is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and will provide reasonable adjustments throughout the recruitment process where needed.
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
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